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Privacy Policy

Last Updated: 14 July 2026
1. Introduction
Find Your Voice Foundation ("Foundation", "we", "our", or "us") is committed to protecting the privacy and personal information of all participants, parents, donors, volunteers, trainers, partners, website visitors, and other users of our services.
This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit our website, register for our programs, make donations, volunteer with us, participate in our events, or otherwise interact with us.
This policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and other applicable laws.
 

2. Information We Collect
Depending on the services you use, we may collect:
Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Postal Address

  • Date of Birth

  • Age

  • Gender (where applicable)

  • Emergency Contact Information

  • Parent/Guardian Details (for minors)

  • Identity details where required for legal or statutory purposes

Financial Information
For donations, registrations, or payments:

  • Transaction ID

  • Payment Amount

  • Payment Method

  • Donation history

  • Billing information

We do not store complete debit card, credit card, or banking credentials. Payments are processed through secure third-party payment gateways.
Program Information

  • Event registrations

  • Attendance

  • Feedback

  • Assessments

  • Certificates

  • Volunteer history

  • Training records

Technical Information
When you visit our website, we may automatically collect:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Website usage statistics

  • Cookies and similar technologies

 

3. How We Collect Information
Information may be collected through:

  • Our website

  • Registration forms

  • Donation forms

  • Google Forms

  • Offline registrations

  • Event sign-up sheets

  • WhatsApp communications

  • Email correspondence

  • Phone calls

  • Social media interactions

  • Third-party payment gateways

  • Cookies and analytics tools

 

4. How We Use Your Information
We may use your information to:

  • Register participants for programs

  • Process donations and payments

  • Issue invoices, receipts, certificates, and acknowledgements

  • Communicate important updates

  • Provide customer support

  • Improve our programs and services

  • Conduct surveys and impact assessments

  • Comply with legal and regulatory obligations

  • Send newsletters, event updates, and promotional communications (where consent has been provided)

  • Prevent fraud and misuse of our services

 

5. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only where necessary with:

  • Payment gateway providers

  • Banking partners

  • Government authorities where legally required

  • Auditors and statutory professionals

  • Technology service providers who support our operations

  • Event partners where necessary for conducting programs

All such parties are expected to maintain appropriate confidentiality and security standards.
 

6. Data Security
We take reasonable administrative, technical, and organizational measures to safeguard your personal information.
Information may be stored using secure cloud platforms protected by:

  • Multi-factor authentication

  • Password protection

  • Access controls

  • Encrypted connections where applicable

While we strive to protect your information, no system can guarantee absolute security.

 

7. Data Retention
We retain personal information only for as long as necessary to:

  • Deliver our services

  • Maintain statutory records

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

After this period, information may be securely deleted or anonymized.
 

8. Cookies Policy
Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand visitor behaviour

  • Remember user preferences

  • Analyse website traffic

You may choose to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

 

9. Your Rights
Subject to applicable law, you may request to:

  • Access your personal information

  • Correct inaccurate information

  • Update your details

  • Withdraw consent where applicable

  • Request deletion of your personal information, subject to statutory record-keeping obligations

Requests may be sent to the contact details provided below.

 

10. Children's Privacy
Many of our programs are designed for children.
Where participants are minors, personal information may be collected only through or with the consent of a parent or legal guardian, wherever required by applicable law.
Parents or guardians may contact us to review, update, or request deletion of their child's information, subject to applicable legal obligations.
 

11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users are encouraged to review the privacy policies of those websites independently.
 

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the revised "Last Updated" date.
Continued use of our services after changes constitutes acceptance of the updated policy.
 

13. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Find Your Voice Foundation
Email: hi@fyvfoundation.org

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